Effective Date: December 30, 2024

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At NOVA Scientific Inc., we are committed to ensuring the quality of our products and providing our customers with reliable support. Please review the details of our Warranty Policy below to understand the coverage and exclusions that apply.

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1. Warranty Coverage
   •    Equipment:
   •    All equipment purchased through NOVA Scientific Inc. is covered by the manufacturer’s warranty.
   •    The warranty period, terms, and conditions are determined by the respective manufacturer.
   •    For specific warranty details, refer to the manufacturer’s documentation provided with the product or contact the manufacturer directly.
   •    Consumables:
   •    No Warranty: Consumable items, including but not limited to reagents, test kits, filters, and other single-use items, are not covered under any warranty.
   •    Customers are encouraged to inspect consumables upon delivery for any defects or damage.

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2. Manufacturer Warranty Claims

For equipment covered by the manufacturer’s warranty:
   •    NOVA Scientific Inc. will assist in facilitating warranty claims with the manufacturer.
   •    Customers are responsible for shipping costs associated with warranty claims unless otherwise specified by the manufacturer.

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3. Conditions for Warranty Claims

To qualify for warranty coverage:
   •    The product must have been used in accordance with the manufacturer’s guidelines.
   •    Proof of purchase (e.g., receipt or invoice) must be provided.
   •    The product must not have been subjected to unauthorized modifications, misuse, or negligence.

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4. Warranty Exclusions

The following are not covered under any warranty:
   •    Damage caused by improper installation, use, or maintenance.
   •    Normal wear and tear.
   •    Damage resulting from accidents, natural disasters, or unauthorized repairs.
   •    Consumable items as specified above.

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5. Steps to File a Warranty Claim

If you believe your equipment is eligible for a warranty claim:
   1.    Contact NOVA Scientific Inc. at sales@novainnovates.com or call +1 (939) 344-1934.
   2.    Provide the following information:
   •    Proof of purchase.
   •    Product serial number (if applicable).
   •    Detailed description of the issue.
   3.    Our team will guide you through the process and connect you with the manufacturer as needed.

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6. Disclaimer
   •    NOVA Scientific Inc. does not provide direct warranties for equipment; warranties are provided solely by the manufacturer.
   •    For consumables, all sales are final unless the product arrives damaged or defective (see our Return and Refund Policy for more details).

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7. Contact Us

For any questions about this Warranty Policy or assistance with claims, please contact us:
   •    Email: sales@novainnovates.com
   •    Phone: +1 (939) 344-1934

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Thank you for choosing NOVA Scientific Inc. We are here to support your needs and ensure your satisfaction.